I wouldn’t do the training and onboarding again
To be honest, I found the training and onboarding process a bit disappointing when I looked beyond the first day. The initial setup was manageable, but as I started using the software more day to day, it didn’t perform as I expected. The training sessions were generic and didn’t cover some issues I faced with the calling tool and database features. Sometimes the software behaved unpredictably, which interrupted my workflow regularly. I tried reaching out for telephonic support, but the responses were slow and not very helpful, leaving me stuck for longer than I liked. Automatic updates didn't seem to fix these recurring problems either. The sign-up and payment process itself went fine, so I can say that basics were handled well at least. Despite this, the way the software behaved consistently after onboarding was frustrating enough that I probably wouldn’t choose to go through the whole training and onboarding again under similar circumstances. It just didn’t feel worth the time or effort with these day-to-day issues continuing without clear resolution.