I would try the training again with more time
I wasn’t totally confident about the training the first time I went through it, but I can see the value it offers once you’ve completed the main modules. The sequence of sessions made sense and gave a clear introduction to the software and the dialer, though I found some aspects rather rushed. The database tools were touched upon well enough, but I didn’t feel fully prepared to use them on my own by the end. Despite that, the onboarding and invoicing processes were straightforward, which helped keep things from becoming overwhelming. I think if I repeat the course or spend extra time reviewing resources, my confidence will increase. Support was available during the training period, which I appreciated, but I would like more proactive guidance next time rather than waiting for me to ask. There were both strengths and weaknesses in my experience: the material is definitely useful but requires patience and maybe multiple rounds to become fully comfortable with the software’s capabilities. Overall, I wouldn’t say I regret the investment, and I’m likely to try the training again to make sure I can use the platform more effectively in managing remote workflows.