I Would Totally Do It Again Without Hesitation
Honestly, I didn’t have everything handed to me ready-made; I had to figure out quite a bit on my own especially with how the dialer integrates with the database and scheduling features. The training was helpful but it left space for me to experiment and set up my remote workflow in my own way. I actually liked this because I felt in control of customizing things rather than just following scripts. I spent a few afternoons just testing calling tools and getting familiar with updates, and while it was a bit challenging, it was satisfying too. So I’d definitely do the whole training and onboarding again because the experience feels like an investment in understanding the software well.