I would not go through this experience again
Reflecting on my time using WFHI software and services, the experience turned out to be quite frustrating. The telephonic support was inconsistent—beyond initial setup, issues would crop up daily with the dialer and database integration, and getting timely assistance became a struggle. Frequent glitches meant I spent considerable time troubleshooting rather than focusing on workflows. Automatic updates sometimes changed settings unexpectedly, which required repeated corrections. The invoicing and payment processes were similarly opaque; I often had to double-check details due to unclear communication. Despite initial enthusiasm, the ongoing operational challenges made the whole setup feel more like a burden than a utility. Given all these aspects, I would not choose to use WFHI software again, as the day-to-day difficulties and lack of reliable support overshadowed any potential benefits I initially saw.