I would not do training again as it missed some points
My experience with the training and onboarding was not as I expected from the beginning. The training covered the basic aspects of the software, but many details that I thought would be included were either skimmed over or not mentioned at all. The onboarding process felt rushed in some parts and too slow in others, which made it difficult to follow properly. I tried to understand the database features and how to use the dialer, but the instruction was not very clear, so I had to spend additional time figuring it out on my own. The automatic updates were a positive point as they happened without much intervention, which I appreciated. However, the telephonic support during training was limited and not very helpful when I was stuck. Given this experience, I do not think I would repeat this training program if I had the chance again. It did provide some value but did not fully meet my initial expectations.