1 out of 51 of 5Verified purchaseSupport and communication
I would not do this again, setup support was frustrating
The telephonic support and communication throughout the setup were disappointing. Most of the setup felt like a one-off requirement that wasn't explained well enough initially, but then I realized I needed ongoing support that wasn’t really available. When I called for help, responses were delayed and the instructions were unclear, leaving me confused about how to configure the dialer and database for my needs. Automatic updates didn’t seem to resolve any issues, and even invoice queries took longer than expected to get answered. This experience made me rethink if I'd choose this service again since the support didn’t meet my expectations and made the whole onboarding process quite stressful.