Skip to main content

WFHI review

I would not do it again because of how issues were handled

1 out of 51 of 5Verified customerSupport and communication

I would not do it again because of how issues were handled

When things started going wrong with the software, I found the support process frustrating. I reached out multiple times, explaining the issues in detail, but the responses were either delayed or didn’t address the problem directly. The telephonic support wasn't able to give me clear, step-by-step assistance which made resolving the faults slow. Automatic updates sometimes caused more confusion than fixes, particularly when the dialer stopped working temporarily after an update without any prior warning. There was no proactive communication about these glitches. Sign-up and payment went smoothly enough, but that didn’t outweigh the difficulties post-purchase. The training was brief and didn’t provide enough information to handle unexpected problems. I eventually stopped using some features because I wasn’t confident they were reliable. Overall, the communication felt reactive rather than proactive, and I can’t say I would choose WFHI again considering how my issues were handled.

Farida Omkar PanickerAndhra Pradesh, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy