I would not choose to deal with you again
The billing and payments process has been frustrating and extremely time-consuming for me. Every time I tried to get clarity on the payment status or requested an invoice, there was repetition of the same information with no progress. I found myself waiting on hold multiple times just to confirm details that should have been straightforward. You never seemed to address my concerns efficiently or provide updates in a timely manner. It felt like I was repeatedly explaining the same issue, but no real resolution came from it. This kind of back-and-forth waste of time left me very dissatisfied with the overall experience. I expected a smoother invoicing and payment workflow but encountered nothing close to that. Honestly, if I had to sign up or pay again, I would think twice, given how tiring and unhelpful the communication was. The whole process lacked transparency and responsiveness from your side, and that disappointed me greatly. I cannot recommend this part of your service to anyone who values smooth and quick billing support.