My experience during the sales and pre-purchase phase was less than ideal. While the initial sign-up

My experience during the sales and pre-purchase phase was less than ideal. While the initial sign-up

My experience during the sales and pre-purchase phase was less than ideal. While the initial sign-up was fairly straightforward, I found the explanations about ongoing use to be lacking. I’m not confident I grasped everything needed to operate the software smoothly moving forward. It makes me think that I would need assistance again if I decide to renew or use other products from this provider. The training materials seemed insufficiently detailed for someone relying heavily on self-learning. The calling tools and database features were touched upon but not deeply explained, which left me hesitant. Although invoicing was handled fairly well, I feel the overall support was minimal. I would say that next time I'd definitely prepare to ask for more help rather than figure out everything on my own. The process felt too confusing to manage without some extra guidance, so I remain undecided about re-engaging without additional support.