2 out of 52 of 5Unverified experienceSupport and communication
i would honestly tell you it’s kinda confusing
I got onto the support line for some help with the labelling they use in the software, and honestly it was a mess. Like, the terms they use for different sections or buttons aren't clear, so you end up guessing what to do next. It felt like every time I asked about a label, the answer made me more confused. The support folks did try to be helpful though, so I’ll say that was okay. But the communication is just not easy to follow, those words should make sense from the start, right? I’m not sure if others find it easy, but for me it really threw me off and slowed down the setup process a lot.