I would hesitate to go through your process again
You need to reconsider the order of steps in your sign-up and onboarding workflow. I found it rather confusing that I had to deal with payment details before even fully understanding what the software is capable of or how calling tools integrate with my existing setup. The database feature was explained only after I was already committed, which felt like putting the cart before the horse. If you could let potential customers explore the platform more thoroughly before committing, it would feel much more sensible. I won't deny that the invoicing was clear once the payment came through and the updates installed automatically without issues. However, the initial wait between submitting my application and receiving any meaningful response was long and repetitive—multiple follow-ups increased my frustration rather than reducing it. Given this experience, I’m reluctant to go through the process again or recommend it as a first option. You’d do well to smooth out the initial sequence so users aren’t left hanging and repeating steps unnecessarily.