I would follow the same steps again, no surprises
My experience with WFHI software was generally positive, especially concerning the order of steps during onboarding. The sign-up process was clear, and I found the invoicing straightforward without any confusion. After registration, going through the training modules happened in a logical sequence that made sense to me. The dialing tools integrated into the platform connected well with the database feature. I appreciated that the database was easy to update and maintain; it synced nicely with the calling feature. Automatic updates also felt well-timed and did not interfere with my workflow. As for support, I called a couple of times during daytime working hours. The telephonic assistance was responsive, though I felt they could have been a bit quicker. However, the onboarding materials were thorough enough that I didn't require extensive help. Only minor criticism is that some terminology in the dashboard could be clearer. Overall, the sequence of training, setup, and daily use felt natural. If I were to do this again, I'd follow the same approach because it didn't create any unnecessary hassle and allowed me to get comfortable steadily with the software's different aspects.