I would do the training myself again but it’s tiring to explain
I’ve guided others through the onboarding and training before, and honestly, I would go through the process myself again if required. The training does cover most essentials but a lot of the finer points you just have to figure out on your own, which is tiring when you’re the one explaining it repeatedly. The software’s calling and dialer tools are straightforward enough once you get used to them, but initial setup can be tricky without some prior knowledge. The database setup also needs a careful walkthrough, which takes time and patience. Payment and invoicing processes are quite clear, so I didn’t have much trouble there. Support is available if needed, but often you depend on your own troubleshooting skills. Despite the tedious parts, the training and onboarding setup is manageable, and I would go through it again since it gets you functional with the platform reasonably quickly. It just wears you out explaining the same things over and over.