I would do the onboarding again despite small hurdles
I recently completed the training and onboarding with WFHI, and overall I found it quite effective. Much of the setup was one-off, like configuring my profile and going through the initial software walkthrough, which gave a good head start. The ongoing learning mostly involved familiarizing myself with updates to the dialer and database features, which are automatically pushed, so I didn’t have to do much manually after the start. That was convenient. The training sessions were clear but I would say they could sometimes feel rushed and lacked a bit of flexibility, which was one minor reservation I had. Despite that, the telephonic support picked up any extra questions I had, which balanced the experience. The signup and invoicing process was straightforward enough, with clear communication throughout. Given the overall positive impact and my growing confidence with the platform, I wouldn’t hesitate to do this onboarding again if needed. It’s a solid choice for someone willing to invest time in learning the system properly.