I would do the onboarding again despite initial challenges
Overall, my experience with the WFHI training and onboarding process was quite educational even if somewhat challenging. Much of the learning happened through trial and error since the software has many features that were not fully explained in advance. I had to figure out the setup mostly on my own, which was frustrating at times, especially with the dialer and database integrations. However, the detailed training materials and automatic software updates helped me gradually build confidence. The invoicing and payment steps went smoothly without major hassles. While I wish the onboarding was more guided, I appreciate that this approach gave me control to tailor the workflow to my needs. Considering all this, I would definitely go through the process again for another WFHI product. It feels like a useful system once you get past the initial runs, even though it requires a fair bit of self-navigation at the start.