I would definitely try their support again
My day-to-day experience with the WFHI support team was generally positive. After the initial onboarding, there were a few minor issues with the dialer settings that popped up here and there, but each time I reached out to support, they handled my concerns with patience and clarity. It’s nice knowing that the team is available not just during sign-up but during the routine use of the software too. My only small reservation is that sometimes the wait on calls was slightly longer than I wished, especially during busy hours. Still, the quality of the guidance was consistent and helpful. This makes me confident that if I face any troubles in the future, I would not hesitate to contact them again. The process of getting answers after the initial setup really made me feel supported on a daily basis.