I would consider purchasing again but with some reservations
Initially, the pre-purchase sales process was fairly smooth and most of my queries were answered promptly, which gave me clearer insight into the software's capabilities. I found the sign-up to be straightforward; the invoicing and payment system was well explained during the sales call which helped me prepare for ongoing subscription costs without surprises. However, while much of the setup is a one-time investment, there are recurring tasks involved such as regularly managing database entries and keeping up with software updates that demand time and attention. The sales experience did not emphasize how much ongoing involvement would be needed on my end, and that took me by surprise later. If I were to do it again, I would ask more detailed questions about these ongoing requirements before committing. Nonetheless, the overall support during purchase was helpful and the invoicing process was well handled, making me feel respected as a customer.