You made an impression that I wouldn’t need to contact you repeatedly, but that’s exactly what happe

You made an impression that I wouldn’t need to contact you repeatedly, but that’s exactly what happe

You made an impression that I wouldn’t need to contact you repeatedly, but that’s exactly what happened. From pre-purchase queries to finalizing sign-up, the support was not particularly helpful or clear. Every time I called, I felt like I was explaining my situation from scratch, wasting time instead of gaining clarity. The invoicing process was confusing with delayed or conflicting information. It put me off having to come back for more assistance rather than resolving things in a single interaction. Because of this experience, I definitely won’t rely on you the same way for future needs and I’m sure I’ll be looking elsewhere or trying to figure things out independently. The software itself seemed promising, but the sales and pre-purchase guidance didn’t meet expectations and made me question how much help I can trust from the company.