I won’t be trying this support again
From the start, my experience with support was disappointing, which makes me reluctant to use it again in the future. When I encountered issues with the dialer malfunctioning during calls, I reached out via telephone support expecting timely assistance. Instead, I faced long hold times and then unclear instructions that didn’t resolve the problem. Even after following up several times, the responses felt repetitive and didn’t address the root cause. This affected my ability to rely on the software effectively. While the onboarding and sign-up process had seemed okay initially, the lack of effective support during problems made it all frustrating. Because of this, I would hesitate to depend on their telephonic assistance should I face any other hiccups down the line. It’s just not a service I’d want to go through again considering how it was handled the first time.