I will probably need help again
I completed the training and onboarding with WFHI software, but I am not confident I can manage everything smoothly alone next time. The sessions covered the basics well enough, so I understand the general flow. However, some of the more technical aspects of the software, especially around database use and the dialer settings, were not easy to grasp completely in those sessions. I might have to reach out to support again to clarify some points going forward, which is fine but not ideal. I appreciate the help available, but it means the onboarding didn’t leave me fully self-sufficient. The sign-up, invoicing, and payment process went okay, but understanding them thoroughly also felt like it needed a second look after the training ended. If I want to avoid delays and mistakes, I think I’ll need a follow-up or refresher next time I set up a new campaign or workflow.