5 out of 55 of 5Unverified experienceSupport and communication
I will definitely need support again
I tried using the database and dialer tools over the last week and ran into some issues with syncing that I couldn’t resolve myself. The telephonic support was easy enough to reach and staff members were patient with my questions. I expect I will need to call again in the future as I explore more features or if there are updates that affect my setup. Given how the tech is fairly complex, having accessible support will be necessary for me to stay functional. So I’m not worried about that part at all because so far the help is available whenever I call in and the response times feel reasonable.