My experience with the training and onboarding was not satisfactory for me personally. The process w

My experience with the training and onboarding was not satisfactory for me personally. The process w

My experience with the training and onboarding was not satisfactory for me personally. The process was quite overwhelming and did not feel intuitive. I struggled especially with configuring the dialer and setting up the database exactly as needed for my workflow. The training helped somewhat, but it didn’t fully prepare me for the next steps or the ongoing maintenance needed. When it came to using the automatic updates and telephonic support, I still found myself confused and in need of assistance. The support was polite but limited in how much they could help solve my issues. Because of this, I expect I will require guidance again whenever I need to repeat the onboarding or troubleshooting. The sign-up and payment process itself was straightforward, but that part was the only simple step. Overall, the whole experience lacked enough clarity and hands-on help to feel confident managing things independently next time around.