I went through the training and onboarding process thinking I would get fully equipped to use all th

I went through the training and onboarding process thinking I would get fully equipped to use all th

I went through the training and onboarding process thinking I would get fully equipped to use all the software features alone, but honestly, I found some parts confusing enough that I’ll probably need support again next time. The database feature wasn’t very intuitive for me, and configuring the dialer took more trial and error than I expected. However, some of the calls I made through the platform worked smoothly, and the automatic updates kept the system running without much interference. I appreciate the telephonic support, which felt ready when I needed a hand, so I feel confident reaching out again if things get tricky.