I wasn't sure when it finally clicked
I started the training and onboarding with some optimism, but it wasn’t clear to me how much of the setup was going to be immediate and how much ongoing. Watching the training videos and working through the modules gave me some ideas, but I was still a bit unsure about some of the dialing and database integration steps. As I went along, there were moments when things seemed straightforward, especially once I saw automatic updates in action. But then, at other times, I felt I needed more guidance on using the calling tools effectively. The support team was available, which helped, but I still wasn’t fully confident by the end. It’s possible that with more time and practice, it might all become clearer, but I wasn’t quite there yet. Signing up and paying was smooth enough, and the invoicing was clear. Overall, I think the training had value, though the moment it really clicked wasn’t as obvious or immediate as I had hoped. So I remain cautiously optimistic about using this software regularly, but still feel like I have some questions to work through.