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WFHI review

I wasn’t confident by the end, and that’s a problem

2 out of 52 of 5Verified customerTraining and onboarding

I wasn’t confident by the end, and that’s a problem

Frankly, after going through the training and onboarding, I felt pretty uncertain about whether I was really ready to handle everything on my own. The training went through the different software features and the dialer setup, but I found some of the explanations quite vague and rushed. There was a lot to absorb, and I felt like some important details were glossed over. The automatic updates during my onboarding added features but also some confusion, as I wasn’t sure which version I was using. The database feature also seemed complicated and the documentation did not help me feel sure that I could manage my workflow confidently. Although the invoicing and payment process was straightforward, that didn’t improve my lack of confidence. Overall, the training didn’t fully equip me as I hoped, and I’m unsure if this experience will prepare others better. It did cover the parts, but whether it really did the job is doubtful.

Nirali TrivediKerala, IndiaExperience: Published:
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