I was surprised how much of the setup required your ongoing input
When I first started using WFHI, I expected the support to mostly be involved in the initial setup, but I was surprised to find that your communication and assistance extended over a longer period. The telephonic support was always available, and whenever I had questions, you promptly guided me through not just the setup but also subsequent updates and troubleshooting issues. This continuous engagement was good, but I did find that I had to keep reaching out occasionally for clarifications that I thought would be part of the early training. Nonetheless, your clear and direct communication style made these interactions productive rather than frustrating. I appreciate the priority assistance as it made managing the software easier over time.