i was surprised by the order they chose
Overall, the training steps felt out of sequence, which really surprised me because I expected a more logical flow. Instead of starting with the basics and gradually moving into using the dialer and database features, the program jumped back and forth between advanced tools and simple onboarding details. This meant I was frequently confused about when to focus on what aspect first. On the plus side, the quality of the individual content was decent and generally helpful once I was able to follow it. However, the way the modules were arranged resulted in an inefficient use of time and made the learning curve feel unnecessarily steep. I think rearranging the order of steps to build from foundational concepts toward the practical tools would have made the experience much smoother and less frustrating for someone new. As it stands, I was often waiting or rereading sections to make sense of the structure.