I was surprised by the order of steps in billing
I found the billing and payment steps a bit unusual at first glance because some actions seemed out of the usual sequence compared to other platforms I have used. For example, receiving the invoice before confirming my personal details threw me off a bit. At first, I wondered if I had missed something or done the wrong part, but after going through it a couple of times, it started making more sense. The payment options were easy to access, but the order in which I navigated them felt like it could be simplified. I also noticed that the support team was quick to respond when I asked about this confusion, which helped me understand the flow better. It’s just that the whole process could be more intuitive if these steps were rearranged in a way that felt more natural. Still, I appreciate the friendly support that helped clear things up when I was a little lost.