I was surprised by the clear step-by-step communication
The onboarding process was surprising in the sense that every step was laid out in a very logical sequence, which I did not expect at first. The communication throughout was quite formal and structured, which made it easier to understand and follow precisely what needed to be done next. I appreciated the clarity of the instructions around setting up the database feature and integrating it with the call dialer, as it removed a lot of guesswork. Although it might seem excessive to some, the thorough guides and phone support ensured no step was skipped or misunderstood. Initially, I thought the order might be too rigid for my style of working, but it turned out to be a practical approach that helped me progress smoothly. The invoicing and payment procedures also followed this sensible order, which was pleasant and free from confusion.