I was surprised by lack of confidence at the end
I anticipated that the training and onboarding process would leave me feeling quite confident with the remote workflow software. However, by the end of everything, I found myself still uncertain about some features, especially the database integration and calling tools. The steps were explained, but not in much depth. While the onboarding sequence was logically arranged, it didn’t prepare me thoroughly for all practical aspects. I appreciated the efforts of the support staff, but the responses I got didn’t always clarify my doubts fully. I wish the training had included more hands-on moments or examples to build genuine confidence. The automatic updates were a plus, as they didn’t interrupt my work, but they didn’t really teach me anything new either. So, while the process was warmer and welcoming than I expected, I was somewhat surprised to end it without the firm grasp I thought I’d gain. I’m hopeful that with more time and use, I’ll get better at it, but the initial experience left me a bit hesitant.