I was surprised by how uncertain I felt after contacting you
I must say, you had my interest at the start because the offerings seemed promising for remote workflows. But as I went through your sales and pre-purchase process, I found myself growing less confident. The information provided at first was decent, but it didn't fully clarify how your software would fit my specific needs. What surprised me most was the lack of clarity during the call—I expected more direct answers to my questions, yet responses felt vague or overly general. On the plus side, I did appreciate the fact that the sign-up and invoicing steps were straightforward and clearly explained. That part was definitely fine. Still, after everything, I wasn’t completely sure if this solution was the right match for me. Your software seems capable, but I expected stronger guidance from your team in the sales chat. Overall, I feel like you could improve how you present the package and answer more targeted questions so I would feel fully confident before purchasing.