I was surprised by how little was explained
My experience with WFHI's support left me a bit puzzled. While the software itself worked decently well, I found that I had to determine quite a bit on my own. There were moments when I sought clarification on certain functions, yet the responses I received were more generic than helpful. It was somewhat surprising how much I had to figure out independent of their guidance. Although I'm reasonably tech-savvy, I did expect a more supportive onboarding process from their end. Perhaps I was looking for more detailed walkthroughs or clearer explanations for features. I managed to complete my setup, but it definitely required extra effort on my part. The overall responsiveness was acceptable, but the depth of their communication was not what I expected. Still, I can only imagine that others might have different experiences. For me, the lack of proactive support was an eye-opener, making me think about how much I might be willing to explore by myself next time around.