I was surprised by how complicated the onboarding was
I have to say that my experience with the training and onboarding process for WFHI was not what I expected. Initially, I thought it would be straightforward, but the setup felt overwhelming and unclear at times. There were some parts where I ended up doing things repeatedly, which made it frustrating. The one-off tasks that seemed simple were often complicated due to unclear instructions. While I appreciate that they have ongoing support available, I really wished that the initial guidance was more comprehensive. It felt like I had to piece together the information myself, which shouldn't have been the case. Even though there's potential in the software itself, I just couldn't get past the confusing onboarding process. Overall, it left me feeling frustrated rather than empowered as I had hoped. I would have liked a clearer path and some more support to navigate these initial challenges effectively.