I was really surprised by how long it took to get started
I found the onboarding and training experience quite frustrating because it took much longer than I expected to get going with the software. The initial sign-up seemed simple enough, but soon I discovered that navigating through the software wasn’t very intuitive, and many features required self-exploration rather than clear guidance. The training materials felt insufficient or unclear in many parts, especially concerning how to use the dialer and database features effectively. Repeatedly, I had to rely on telephonic support, which, although polite and patient, was slow to troubleshoot my issues. The delay in automatic updates adding new features or fixing glitches didn't help either. This whole process demanded a significant investment of my time before I could run a remote workflow smoothly. I was genuinely surprised by how long it all took since I anticipated a much faster onboarding with this kind of paid software and training.