I was not confident by the end of the training
I went through the WFHI training and onboarding process to understand how to operate the software and remote workflows. Unfortunately, I did not feel confident once the training was complete. The materials were basic and lacked clear explanations on using the dialer effectively. I struggled to navigate the database feature and often felt confused about automatic updates and how they might affect my settings. While the sign-up process was straightforward, the support during training was limited in scope and did not address all my concerns thoroughly. Overall, by the end of it, I felt that I didn’t have the assurance I needed to work independently with the tools provided, and that made my experience unsatisfactory despite efforts to engage with the resources offered.