i was a little surprised by how much i had to figure out myself
The sales process was pretty laid-back and didn’t cover everything I wanted to know about the way the software and dialer actually worked on a daily basis. I expected a bit more detailed walkthrough or some demos that explained the whole setup end-to-end. But instead, I found myself exploring a lot on my own once I started using the calling tools and database features. It was okay though, because figuring things out by myself helped me understand the system better even if it took extra time. I guess I just didn’t expect to be so hands-on from the start with the onboarding and training.