i thought things would be more clearly explained
So as I started using the training materials, I was kind of surprised how vague some of it was. The videos and guides didn’t always just show the steps, but sometimes left me guessing what exactly needed to be done next. It felt like things were assumed to be obvious but for a new user it wasn’t always the case. The dialer setup instructions left a lot of questions unanswered, and I had to spend quite some time figuring it out by myself. Same with the database feature, where I expected a clear walkthrough, but had to rely on trial and error mostly. Everything felt slightly rushed or not detailed enough, even though the overall look of the training was decent. There was a bit of support available, but that didn’t fully make up for the unclear initial guidance. I was hoping the onboarding would be a lot smoother since that’s an important step. It’s not that the content was useless, just needed to be more thorough especially when a user needs to understand the process fully from scratch.