I thought I'd find everything easily, but it was a mixed bag
So I started the training and onboarding with certain expectations that everything would be neatly categorized and easy to navigate. Honestly, some parts of the course and software dashboard were intuitive, and I could jump right to the sections I needed without too much hassle. But then there were moments when I was looking for specific tutorials or database features, and it wasn’t as straightforward as I thought. Sometimes I ended up wasting time trying to find the right call dialing tool or double-checking automatic updates in the system. The support was reachable if I needed help, which was a relief. I guess my overall feeling was that the process balanced out; I got some things I expected but had to work around a few unexpected hurdles. Definitely not a total mess, but not perfectly smooth either. If I had a friend asking me, I’d say it’s worth a try but keep patience handy.