i think i'd use their support again when needed
So I reached out to their telephonic support a few times while trying to get used to the calling tools and the dialer. I have to say, the team was pretty helpful and polite. They didn't rush me and made sure I understood how to operate the database feature properly. By the time my payment and invoicing were sorted, I felt more confident about handling the software on my own. The automatic updates didn't cause any issues for me either, which was great. Maybe the onboarding flow could use a bit more clarity, but overall I think I'd definitely call on their support again. It’s not perfect because sometimes the answers took a little time, but that’s understandable. All in all, a solid experience I’d recommend if you want someone to guide you through the software without being pushy or overly technical. I’m glad I chose to stick with their training too because it made the daily stuff easier. If the next time I need help, I’m sure they’ll be there ready to assist me again.