I still couldn’t grasp the flow properly
The onboarding and training steps didn’t follow the sequence I had expected, which caused confusion right from the start. While I tried to work through the modules in the order given, it felt like some essential parts were presented too late and I couldn’t connect the dots earlier on. The dialer configuration came before I was fully comfortable with the database setup, which seemed out of order. Support was polite but didn’t clarify the rationale behind the steps, and that added to my uncertainty. The moment I thought I understood the process was never quite reached because the transitions weren’t smooth. I had to repeatedly jump between sections, and the automatic updates seemed to alter features mid-way without clear notes. Overall, the workflow did not click well for me, and I had hoped for a more structured and logical approach throughout.