I started unsure, ended confident after calling support
When I first contacted the telephonic support, I was a bit hesitant because I wasn't sure what to expect or how helpful it would be. The representative walked me through the dialing tool setup patiently, step by step, answering my questions as I went along. At one point, I wasn’t sure if I was doing the right thing with the database feature, but the guidance reassured me. The support felt methodical and didn’t rush me, which built my confidence. Towards the end of the call, I realized I could handle most parts independently now. While the initial uncertainty was there, the experience clicked into place as they helped me understand the tricky parts. That moment was crucial to feeling comfortable with the software overall. Without that assistance, I might have struggled longer with using it effectively.