I probably wouldn’t do this onboarding again due to lack of response
I started the training with some hope but became increasingly frustrated by how unresponsive the people involved seemed. Right from the beginning, when I had questions about the database features, I waited for answers that never really came in time. The onboarding flow promised telephonic support, but the calls I made often went unanswered or were passed around without resolution. That made me unsure whether I could rely on the training if I needed real-time help. The software updates arrived automatically, which was good, but without proper guidance on how these changes affected my daily workflow, I felt a bit lost. Even the dialer tools, which seemed straightforward, needed clarifications that weren’t forthcoming. Signing up and completing payment was the only part that felt smooth because it was mostly self-service and clearly instructed. Overall, the experience left me wondering if I should even try again. The training’s lack of timely responsiveness made me question its value for someone needing prompt assistance. With so many areas where communication fell short, I doubt I’d opt for this process another time.