You know, I was hoping this software and training setup would be better than what I was using before

You know, I was hoping this software and training setup would be better than what I was using before

You know, I was hoping this software and training setup would be better than what I was using before. The onboarding flow promised a smooth transition, but honestly, it felt clunky. Calling tools were supposed to be intuitive, but I spent a whole week trying to figure out the dialer's quirks every day. The database feature doesn’t align with my workflow, making things more complicated rather than easier. Automatic updates came through regularly, but these often caused unexpected glitches, not improvements. Telephonic support was okay, I’ll give you that – they answered when you called, though the solutions were not always helpful. Signing up wasn’t too bad; the invoicing process, on the other hand, was confusing and slow at times. Payments were straightforward enough, but the overall experience left me frustrated. Compared to my previous tools, this felt like a step backward in usability and efficiency. I can concede the telephonic support responsiveness was consistent, which I appreciated. But the rest really wasn’t up to the mark. I’m unlikely to choose you again based on this experience. The software is bulky, onboarding isn’t intuitive, and the promised seamless workflow setup didn’t happen. Honestly, I’d look for alternatives that respect my time better.