I probably wouldn’t choose this again due to slow responses
I signed up to try the software after hearing some good things, but honestly my experience with the sales and pre-purchase communication left me unsure I would do so again. Initially, the sign-up and invoicing processes worked as expected, and the instructions given seemed straightforward enough. However, when I ran into questions about using the calling tools and integrating the database, the response times from the support team felt quite slow. It often took days for a reply, which made me hesitant to fully commit to exploring all features. The updates to the software were automatic and seamless, which I appreciated, but I still needed some real-time help to get everything in place successfully. Despite trying multiple ways to reach out via telephone support, I never quite got the swift answers I was hoping for, which was frustrating considering the costs involved. While the training materials were decent in explaining the basics, the lack of timely communication held me back from feeling fully confident in the platform. Given this, I think next time I might look for a service with better responsiveness to support needs.