I Probably Would Try It Again, But Not Without Some Help
I have used the software a few times now, and honestly, it works well but only after I get through the initial access setup. Signing in isn’t always smooth — sometimes I get stuck on parts of the dashboard or the calling tool doesn’t connect instantly. I have had to reach out to support more than once, and the telephonic assistance helps but only after a bit of waiting. The invoicing and payment processes were okay, though the order of steps felt a little confusing at first. So, while the software’s features like the database and automatic updates are good once running, I would expect to need help again if I log back in after a break. I am not sure if I want to go through the signup and onboarding process again in the near future, but I might if there’s no other option. I just wish it were a bit easier to maintain access without outside help.