I never really got it clicking
When I started the training, I was optimistic but soon realized something wasn’t fitting right day to day. The onboarding promised a smooth entry into managing the software and calling tools, but I kept running into issues that took longer than expected to resolve and often reappeared. The dialer setup especially felt inconsistent, sometimes connecting, other times dropping calls without clear reason. Despite trying to understand the material and following the steps, the database features didn’t sync well with my workflow, causing confusion. Updates were automatic but didn’t seem to improve the lingering issues or bring clarity. I did contact telephonic support multiple times, and while they were polite and tried to help, I felt the solutions were temporary fixes rather than long-term resolutions. Invoicing and payment processes were as expected but overall usage became frustrating. The training didn’t help form a solid foundation for ongoing use because the daily glitches prevented smooth operation. I was hoping for at least a moment when things would click and steady workflow would start, but that never came. Without consistent performance, it was hard to get comfortable or trust the system. Given this experience, I can only say it didn’t work well for me beyond the initial attempts, and the troubles soured what could have been a helpful tool.