I never really felt confident with training

I never really felt confident with training

I went through the entire onboarding and training session, hoping it would give me the confidence to use the software and tools independently. Unfortunately, even towards the end, I was still unsure about many functions. The training covered basics but skipped deeper explanations that I needed. The dialer and database features remained confusing. I didn't feel prepared to manage workflows comfortably. The moment it was supposed to click for me, it just never did. While I appreciate the effort made during onboarding, it wasn’t enough for my learning style. More hands-on practice or example tasks might have helped. Without that, I cannot say I was really confident by the end of the session.