I never really felt confident about the sales info
Honestly, I found it hard to feel confident by the end of the sales and pre-purchase process. The initial information about the software functionalities and training looked promising, and the general idea of how the dialer and database would work sounded reasonable. But as I moved forward, some of the wording about invoicing and payment terms felt vague, making me uncertain what I was exactly committing to. Also, the descriptions about support and updates were somewhat generic, not giving me a clear picture of how responsive assistance would be or how updates would impact workflow. This left me hesitant. While the sign-up seemed straightforward, the lack of clarity on several points meant I couldn’t shake a lingering doubt about whether it was the right fit and how smoothly things would progress after purchase.