I never got that ‘aha’ moment with sales
When I first contacted WFHI before buying their software and training, I was hoping the sales team would really understand what I needed and respond quickly. At first, I thought maybe someone would get back to me within a day or so. But honestly, there were a few moments where I checked my emails or called, and it felt like the answer either came very late or sometimes not at all. I was trying to set up a demo or at least get clear information about features but mostly ended up waiting. The people I did speak to weren't unhelpful, but the follow-up and responsiveness lagged. It’s frustrating when you spend time reaching out and you don’t get a clear yes or no right away. I circled back multiple times, hoping the next call or email would bring that ‘click’ moment when everything made sense, but it mostly didn’t. Considering all this, I felt the sales process dragged longer than it should have for what it was worth, so I was left uncertain.