I might try this again, but with some caution
After using the software daily for a couple of weeks, I've got mixed feelings. On the one hand, the calling tools and the dialer worked pretty reliably, no big issues there, and I appreciated how automatic updates kept the software fresh without me having to intervene. But on the other hand, the initial sign-up and training phase left me a bit unsure; it wasn't as clear-cut as I expected and sometimes the onboarding materials felt scattered. Also, the database feature, while useful, needed some adjustments to fit my workflow, so it required extra time every day. The telephonic support was polite but didn't always resolve my queries quickly. For me, it's a balance between the convenience of the integrated system and some hurdles in daily operation. I think if I needed something like this again, I'd go for it but will prepare myself for some tinkering and learning curve after the purchase. It’s a software where patience helps but the results can be worth it if you stick with it.